Do you need help with integrating technology into your lessons?
Do you need ink or toner replaced?
If the answer to any of these questions is ever yes, then you will want to us the Track-IT system to submit a help ticket into the queue to have your request processed by SSSD IT personnel.
What is Track-IT?
Track-IT is a digital help desk for technology requests available to all staff at the Shanksville-Stonycreek School District. Please use Track-IT for technical issues such as printing, network, hardware/software, etc. Additionally, use Track-IT to request assistance with integrating technology into your lessons or using technology or Web based tools in the classroom.
How do I use Track-IT?
Simple!! Follow the link below to access your Track-IT account, and submit a ticket for any technology issues, needs, or requests. Your username and password should be firstinitiallastname (ex: sromesberg). However, in a few cases firstinitiallastname will not be acceptable (ex: kmiller), so your credential will be a bit more unique. You will need to see the tech staff to resolve these situations.
After you are logged in, provide a brief description of your request and your location, in case an In-Shore representative or student technician tends to your request.
A Track-It icon should be on each district PC desktop. We recommend saving the link as a favorite on your Google browser, so you have access to Track-IT from any device.
be detailed in the description. You do not have to complete any other fields; they are meaningless in our small environment.
Track-IT is the preferred method of requesting technical assistance. Please do not send email, leave phone messages, hang sticky notes, verbally request assistance or send students to request technical assistance. If you do so, you risk the chance of your request being lost, buried, forgotten, or simply ignored due to not following protocol.
Do you need technical assistance?
Do you need help with integrating technology into your lessons?
Do you need ink or toner replaced?
If the answer to any of these questions is ever yes, then you will want to us the Track-IT system to submit a help ticket into the queue to have your request processed by SSSD IT personnel.
What is Track-IT?
Track-IT is a digital help desk for technology requests available to all staff at the Shanksville-Stonycreek School District. Please use Track-IT for technical issues such as printing, network, hardware/software, etc. Additionally, use Track-IT to request assistance with integrating technology into your lessons or using technology or Web based tools in the classroom.
How do I use Track-IT?
Simple!! Follow the link below to access your Track-IT account, and submit a ticket for any technology issues, needs, or requests. Your username and password should be firstinitiallastname (ex: sromesberg). However, in a few cases firstinitiallastname will not be acceptable (ex: kmiller), so your credential will be a bit more unique. You will need to see the tech staff to resolve these situations.
After you are logged in, provide a brief description of your request and your location, in case an In-Shore representative or student technician tends to your request.
A Track-It icon should be on each district PC desktop. We recommend saving the link as a favorite on your Google browser, so you have access to Track-IT from any device.
be detailed in the description. You do not have to complete any other fields; they are meaningless in our small environment.
How to Access Track-IT:
http://trackit.inshoretech.com/TrackItWeb/SelfService/Account/LogIn?ReturnUrl=%2fTrackItWeb%2fSelfService
Username: firstinitiallastname
Password: firstinitiallastname
Nota Bene!!!!!
Track-IT is the preferred method of requesting technical assistance. Please do not send email, leave phone messages, hang sticky notes, verbally request assistance or send students to request technical assistance. If you do so, you risk the chance of your request being lost, buried, forgotten, or simply ignored due to not following protocol.